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Our Quality Assurance System

The quality criteria and directives of the European Higher Education Area (EHEA) and Spanish legislation state that higher education institutions should report back to society on quality related activities, commitments and compliance.

The ETSI INF has defined quality as a key point in its educational policy and pursuits. The first goal that it has adopted is to conform to the directives and criteria set out in the AUDIT Program standards developed by the National Quality Evaluation and Accreditation Agency (ANECA).

Internal Quality Assurance System

The UPM views the AUDIT Program as a great opportunity for its schools and colleges to deploy a comprehensive and integrated quality assurance system for their activities and management.

In order to advance towards the goals set out in its mission and vision, the ETSI INF is formally committed to its IQAS and is determined to establish mechanisms to progressively institute a culture of continuous improvement. The IQAS is an all-round effort by the school to design a system assuring that the services that it offers conform to and maintain a set quality level.  It also establishes a commitment to continual improvement at the level of the school.

The ETSI INF's Quality Assurance System was approved on March 29, 2008  by its School Board for submission to ANECA's AUDIT Program. There were some minor changes to the system's processes during the 2009 to 2013 period, and a major change to the system, IQAS 2.0, was approved by the School Board on March 26, 2014.

Quality Manual and Process (in Spanish)
Annual Improvements Plans
Results and Reports

The Supervision of the Quality Assurance System

The Dean of the School of Computer Engineering has delegated the duties of Quality Manangement in the Vice-Dean for Strategic Planning. To fulfill these duties, the Vice-Dean receives support from the school's Quality Office.  Moreover, to include the participation of stakeholders in decision-making related to quality, the school also has a Quality Commission.

The Quality Commission's main responsability is to monitor the quality of degrees taught by the school.  The current operating rules (link in Spanish) of this commission were approved on May 17, 2013 at one of its regular meetings.

ETSI INF Quality Policy Scope

Associate Dean for Quality and Strategic Planning